RFID reader and handheld repair
When an RFID reader misses tags, your counts go wrong. We repair handheld RFID sleds, fixed readers and RFID printers, then test them with live tags before they ship back.
Models we repair
Handheld RFID
- Zebra RFD40 / RFD90
- Zebra MC3330xR / MC3390xR
- Zebra RFD8500
Fixed readers
- Zebra FX7500
- Zebra FX9600
- Zebra ATR7000
RFID printers
- Zebra ZT411 RFID
- Zebra ZD621R
Don't see your model? Send a request anyway. We'll tell you if we can fix it.
Common problems we fix
- Short read range or missed tags
- Sled won't connect to the mobile computer
- Fixed reader offline or rebooting
- Damaged antenna or cable
- RFID printer voiding labels
Questions
Do you test RFID readers after repair?
Yes. Every reader is tested with live tags to check read range and speed before it goes back.
Can you help us set up RFID, not just fix it?
Yes. IDG also sets up RFID tracking for inventory and assets. See our RFID Canada page or send a request and say what you need.